Payment  |  Shipping  |  Cancellation  |  Warranty  |  Privacy

Payment

Order is subject to prior sale. In event equipment has been sold to another customer, customer's pre-payment will be returned in full.

Payment outside of the U.S. or Canada must be made by wire transfer, or by a method mutually agreeable between U.S. Computer and the customer.

Any payment by credit card for an amount exceeding $500 USD requires that the buying company authenticate itself before attempting the purchase through this store. U.S. Computer reserves the right to reject any order in which the buyer's information cannot be authenticated.

Shipping

In case of an international shipment, customer is fully responsible for all taxes and duties on imported items. Customer acknowledges that U.S. Computer Hardware cannot calculate these costs in advance of shipment, and therefore customer should negotiate the amount of such charges with the corresponding customs authorities. Such charges will be paid either to customs agencies or to our shipper's representative in the destination country.

In case of shipment within continental United States, we ship most of the ordered items within next 2 business days after the order is paid in full. Some complex products and systems may require additional testing and/or configuration before shipment, and customer should contact us before the order is placed to negotiate the actual delivery time. Larger items often require special logistics and terms and conditions, so please contact us with your questions and concerns in advance of placing an order. We always make our best effort to ship the purchased items as quickly as possible.

Cancellation

If you decide to cancel your order, please call us as soon as possible! Orders can be cancelled by phone only. If an order is cancelled on the day of shipment after 1:00 PM (Pacific Time), the customer remains responsible for the shipment and handling charges.

Warranty and Returns

Used products are protected by our 90 day warranty and are warranted to be in good working condition on arrival. If a defective part is found, U.S. Computer Hardware will have the choice to replace it with a working part, or to return customer's money upon return of the product in the same condition it was shipped.

New products purchased from distribution are covered by manufacturer warranty when applicable. Contact the manufacturer for details on warranty.

We do not provide any other warranty, expressed or implied.

Privacy

This policy applies to names, mailing and street addresses, phone and fax numbers, email addresses, creadit card data, and any other personally identifiable information about customers, including visitors of this Web site.

U.S. Computer Hardware will never intentionally disclose personally identifiable information about its customer to any third party without prior receiving of explicit permission from that customer. Particularly

  • U.S. Computer Hardware will never sell any customer information to any third party.

  • U.S. Computer Hardware will never distribute any personally identifiable customer information to mailing lists, surveys, telemarketing services, or any other potential sources of spam or unsolicited information.

  • U.S. Computer Hardware will not pass any personally identifiable customer information to any third party, unless it is necessary to perform the customer's request or it is required by law.

Personally identifiable information that may be collected by U.S. Computer Hardware includes only the data necessary to do the business with customers. Financial information is used to bill the customers for products they have ordered, while the customer's contact information is used for shipment of purchased goods, for notifications and negotiations pertinent to the customer's orders, and for the purposes of customer service.

U.S. Computer Hardware treats personally identifiable customer information as confidential and is committed to safeguarding the privacy of its customers' personal data. Our primary means of customer information protection include SSL technology, which encrypts confidential information when it is being transferred via Internet, and various measures of electronic and physical security, which reliably prevent unauthorized access to any confidential information that is being stored in our corporate databases or is transferred across our internal corporate networks.



This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.


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E-mail: sales@uschw.com   -   Telephone: (408) 739-4581    -   Fax: (408) 516-9987
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